Healthy Swap:

Enhancing King Soopers' app to help users shop for a healthier and more convenient lifestyle.

Healthy Swap:

Enhancing King Soopers' app to help users shop for a healthier and more convenient lifestyle.

Type

Solo Project

Role

UX/UI

Tools

Figma

The Brief

The Brief

Grocery shopping and maintaining a balanced lifestyle can be challenging, especially when dealing with time constraints, high prices, confusing labels, and overwhelming product options.

The Impact

The Impact

"Healthy Swaps" is leading the wellness movement and the growing online grocery market. This feature prioritizes health and time-efficiency, offering personalized solutions using AI and gamification to help users make informed choices and improve their grocery shopping experience.

HMW help busy professionals achieve a healthy lifestyle so they can improve overall wellbeing

HMW help busy professionals achieve a healthy lifestyle so they can improve overall wellbeing

The Outcome

An effortless, personalized, and gamified vision to promote a healthy lifestyle.

Effortless

Streamlined product discovery and substitution with AI-powered recommendations.

Effortless

Streamlined product discovery and substitution with AI-powered recommendations.

Effortless

Streamlined product discovery and substitution with AI-powered recommendations.

Personalized

Tailored suggestions based on individual dietary preferences and health goals.

Personalized

Tailored suggestions based on individual dietary preferences and health goals.

Personalized

Tailored suggestions based on individual dietary preferences and health goals.

Gamified

Earn points and rewards as you achieve a healthier lifestyle.

Gamified

Earn points and rewards as you achieve a healthier lifestyle.

Gamified

Earn points and rewards as you achieve a healthier lifestyle.

During concept testing, the project took a big turn. User feedback showed they weren't interested in downloading more apps. As a result, I changed the plan to make it an additional feature in an existing online grocery app, instead of creating a new app.

THE PROCESS

Discovering

I delved into researchingI delved into researching various daily activity trends and issues. Grocery shopping, busy lifestyles, and health consciousness patterns helped me narrow down my focus within the problem space.

"70% of consumers globally now prioritize preventative health. This shift indicates a growing awareness of the importance of healthy lifestyle choices, including healthy eating, for overall well-being."

(Healthcare Systems & Services Insights | McKinsey & Company, 2024)


"The global online grocery market size is expected to reach USD 305.13 billion by 2030"
(Online Grocery Market Size to Reach $305.13Bn by 2030, n.d.)

"70% of consumers globally now prioritize preventative health. This shift indicates a growing awareness of the importance of healthy lifestyle choices, including healthy eating, for overall well-being."

(Healthcare Systems & Services Insights | McKinsey & Company, 2024)


"The global online grocery market size is expected to reach USD 305.13 billion by 2030"
(Online Grocery Market Size to Reach $305.13Bn by 2030, n.d.)

"70% of consumers globally now prioritize preventative health. This shift indicates a growing awareness of the importance of healthy lifestyle choices, including healthy eating, for overall well-being."

(Healthcare Systems & Services Insights | McKinsey & Company, 2024)


"The global online grocery market size is expected to reach USD 305.13 billion by 2030"
(Online Grocery Market Size to Reach $305.13Bn by 2030, n.d.)

Problem Discovery

Problem Discovery

While conducting 4 interviews and two surveys, there was one main highlight that popped up and led me to delve more into the problem space for.

While conducting 4 interviews and two surveys, there was one main highlight that popped up and led me to delve more into the problem space for.

82%

Expressed the difficulty of pursuing a healthy lifestyle when grocery shopping due to 4 main factors

Lack of nutritional knowledge

High prices

Overwhelming options

Time constraints

Expressed the difficulty of pursuing a healthy lifestyle when grocery shopping due to 4 main factors

Lack of nutritional knowledge

High prices

Overwhelming options

Time constraints

The primary theme identified was the pursuit of a healthy lifestyle, specifically seeking convenience and effectiveness. The overwhelming options and information in grocery stores often cause stress for individuals.
The primary theme identified was the pursuit of a healthy lifestyle, specifically seeking convenience and effectiveness. The overwhelming options and information in grocery stores often cause stress for individuals.

Stress has led 51% of Americans to consume less healthy food and drinks in the past 6 months compared to their usual diet.
International Food Information Council. (2023). 2023 Food and Health Survey.

Stress has led 51% of Americans to consume less healthy food and drinks in the past 6 months compared to their usual diet.


International Food Information Council. (2023). 2023 Food and Health Survey.

The main theme discovered is that users place a high importance on maintaining a healthy lifestyle. However, they also find it challenging and overwhelming, particularly when navigating grocery aisles and dealing with the overload of products and information.

Exploring

After brainstorming various ideas and developing HMW statements, I tested the Healthy Swap concept by creating a low-fidelity prototype and gathering user feedback on the flow and functionality.

After brainstorming various ideas and developing HMW statements, I tested the Healthy Swap concept by creating a low-fidelity prototype and gathering user feedback on the flow and functionality.

The main discoveries from user testing were:
- Personalized and thorough onboarding for preferences and restrictions.
- Integration as a feature in grocery applications.
- Introduction of gamification to incentivize behavior change.

Understanding the main flows

I conducted user tests using a mid-fidelity prototype to understand the correct execution of the main task and to grasp important features and functionalities.

Overall, user testing highlights the need to simplify the prototype, improve the onboarding experience, and provide better user guidance and support, focusing on clarity, efficiency, and user-friendliness.

Final MVP

Build your Personalized healthy profile

Make choices according to your definition of healthy

Earn points and continue shopping

My big takeaway

Try things out, listen to what people say, and make changes.
Make simple versions of your ideas and ask people what they think before you spend a lot of time on them.
Be ready to change your plans as you learn new things and find out what people need.